[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_css_free_form=”.selector {|| background: linear-gradient(to bottom, #faf0e6 0% 100%, #ffffff 80% 100%);||}||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” width=”100vw” max_width=”90vw” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”FAQ” _builder_version=”4.27.5″ _module_preset=”default” title_font=”–et_global_heading_font||||||||” title_font_size=”60px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Josefin Sans|300|||||||” text_text_color=”#000000″ text_font_size=”24px” header_font=”questa|||on|||||” header_font_size=”36px” global_colors_info=”{}”]<\/p>\n
Got a question? You might find the answer right here!<\/p>\n
[\/et_pb_text][et_pb_toggle title=”How does the shipping process work after purchase?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” _builder_version=”4.27.5″ _module_preset=”default” title_text_color=”#000000″ title_font=”Josefin Sans|300|||||||” title_font_size=”20px” closed_title_font=”Josefin Sans|300|||||||” body_font=”Josefin Sans|300|||||||” body_text_color=”#000000″ body_font_size=”16px” background_color=”RGBA(255,255,255,0)” border_color_all=”#000000″ global_colors_info=”{}”]<\/p>\n
After placing your order, you will receive an order confirmation by email. Once your payment has been successfully processed, we begin preparing your order for shipment.<\/p>\n
All items are carefully packed to ensure they arrive in perfect condition. As soon as your order is dispatched, you will receive a shipping confirmation email with tracking information, allowing you to follow your delivery.<\/p>\n
Delivery times may vary depending on your location and the selected shipping method. If you have any questions about your order or delivery status, feel free to contact our customer support team. We are happy to assist you.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”What are the dimensions of the candles?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ title_font=”Josefin Sans|300|||||||” title_font_size=”20px” closed_title_font=”Josefin Sans|300|||||||” body_font=”Josefin Sans|300|||||||” body_text_color=”#000000″ body_font_size=”16px” background_color=”RGBA(255,255,255,0)” border_color_all=”#000000″ global_colors_info=”{}”]<\/p>\n
Small:<\/strong>\u00a0<\/span>Height: 9cm; Diameter: 10cm<\/em> [\/et_pb_toggle][et_pb_toggle title=”How many burning time per candle size?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ title_font=”Josefin Sans|300|||||||” title_font_size=”20px” closed_title_font=”Josefin Sans|300|||||||” body_font=”Josefin Sans|300|||||||” body_text_color=”#000000″ body_font_size=”16px” background_color=”RGBA(255,255,255,0)” border_color_all=”#000000″ global_colors_info=”{}”]<\/p>\n Our candles have following average burning time:<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Why do we have to stop the candle 1 cm from the bottom?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ title_font=”Josefin Sans|300|||||||” title_font_size=”20px” closed_title_font=”Josefin Sans|300|||||||” body_font=”Josefin Sans|300|||||||” body_text_color=”#000000″ body_font_size=”16px” background_color=”RGBA(255,255,255,0)” border_color_all=”#000000″ global_colors_info=”{}”]<\/p>\n When the candle is burned out, put the wicks in their original place while the wax is still solid:<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What are the candles made of?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ title_font=”Josefin Sans|300|||||||” title_font_size=”20px” closed_title_font=”Josefin Sans|300|||||||” body_font=”Josefin Sans|300|||||||” body_text_color=”#000000″ body_font_size=”16px” background_color=”RGBA(255,255,255,0)” border_color_all=”#000000″ global_colors_info=”{}”]<\/p>\n The candles are made with paraffin and perfume.<\/p>\n The wicks are made of cotton.<\/p>\n The Victoria Collection consists of mouth-blown glass<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How do you remove all the candle wax to replace with a refill?” open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”RGBA(255,255,255,0)” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#000000″ title_font=”Josefin Sans|300|||||||” title_font_size=”20px” closed_title_font=”Josefin Sans|300|||||||” body_font=”Josefin Sans|300|||||||” body_text_color=”#000000″ body_font_size=”16px” background_color=”RGBA(255,255,255,0)” border_color_all=”#000000″ global_colors_info=”{}”]<\/p>\n Put the candle in the freezer for a couple hours. The candle wax will come loose by itself.<\/span><\/p>\n [\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/staging.victoriawithlove.be\/wp-content\/uploads\/2025\/10\/DSCF9579-scaled.jpg” title_text=”Victoria with Love scented candle warm” _builder_version=”4.27.4″ _module_preset=”default” width=”67%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” width=”100vw” max_width=”1220px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Josefin Sans|300|||||||” text_text_color=”#000000″ text_font_size=”24px” header_font=”questa|||on|||||” header_font_size=”36px” global_colors_info=”{}”]<\/p>\n No more questions? Take a look at our webshop and discover our beautiful candle collections.<\/p>\n [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMxIn19@” button_text=”Discover Candle Collection” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”21px” button_text_color=”#232323″ button_bg_color=”#faf0e6″ button_border_width=”1px” button_font=”Josefin Sans|300|||||||” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Got a question? You might find the answer right here!After placing your order, you will receive an order confirmation by email. Once your payment has been successfully processed, we begin preparing your order for shipment. All items are carefully packed to ensure they arrive in perfect condition. As soon as your order is dispatched, you […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"difl_page_category":[],"class_list":["post-280679","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/victoriawithlove.be\/de\/wp-json\/wp\/v2\/pages\/280679","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/victoriawithlove.be\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/victoriawithlove.be\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/victoriawithlove.be\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/victoriawithlove.be\/de\/wp-json\/wp\/v2\/comments?post=280679"}],"version-history":[{"count":0,"href":"https:\/\/victoriawithlove.be\/de\/wp-json\/wp\/v2\/pages\/280679\/revisions"}],"wp:attachment":[{"href":"https:\/\/victoriawithlove.be\/de\/wp-json\/wp\/v2\/media?parent=280679"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/victoriawithlove.be\/de\/wp-json\/wp\/v2\/difl_page_category?post=280679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Medium:<\/strong>\u00a0<\/span>Height: 13cm; Diameter: 14cm
<\/em>Large:<\/strong>\u00a0<\/span>Height: 26cm; Diameter: 20cm<\/em><\/p>\n\n
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